Privacy Policy – SMS Communications
Nutmeg Family Dentistry
Effective Date: 02/06/2026
Nutmeg Family Dentistry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text (SMS) messages from our office.
Information We Collect
When you provide your contact information through our website, patient forms, or in person, we may collect:
Your name
Your mobile phone number
Appointment details
Other information you voluntarily provide related to your dental care
How We Use Your Information
If you opt in to receive SMS messages from Nutmeg Family Dentistry, we may use your mobile number to send:
Appointment reminders
Appointment confirmations
Appointment cancellations or rescheduling notices
Important updates related to your scheduled care
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number, you consent to receive SMS messages from Nutmeg Family Dentistry related to appointments and patient care.
SMS Consent
By checking the SMS consent box on our website forms or patient intake forms and submitting your information, you agree to receive text messages from Nutmeg Family Dentistry regarding your appointments and related care.
Message frequency varies based on your appointments.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message.
You may request assistance by replying HELP or contacting our office directly at 860-560-2898.
Data Sharing and Protection
We respect your privacy.
We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes.
Your information is used solely for providing dental care services and appointment communications.
We implement reasonable administrative, technical, and physical safeguards to protect your information.
SMS communications are facilitated through secure third-party service providers (such as our messaging platform) strictly for the purpose of delivering appointment-related communications.
HIPAA Compliance
As a healthcare provider, Nutmeg Family Dentistry complies with applicable privacy laws, including HIPAA, regarding the protection of your protected health information (PHI).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our SMS communications, please contact:
Nutmeg Family Dentistry
50 State House Sq, Hartford, CT 06103
860 560 2898
info@nutmegfamilydentistry.com